I have been using Troll and Toad for 5+ years and I have not been disappointed. However, I typically only buy rares, boxes, and sleeves from them and don't purchase commons or uncommons.
I got a response today and they stated that the e-mails were not being transmitted. What I don't get is how I've gotten every other e-mail I sent, except ones regarding cards I was trying to purchase with credit, were received and responded to (honesty check).
NOTE: There is NO way to purchase cards with credit from cards you send in. They will pay you and you must then purchase the cards causing extra paypal fees (I can't understand why they would do this). This was confirmed by the the e-mail I received today.
In the end, if they had just told me this at the beginning, or anytime along the way, I wouldn't be fuming.
Update: I'm currently trying to purchase the cards I wanted and I'm not sure if their site down or I've been blocked, but everytime I click on a card to "add to cart" it shows the cart icon updating and then nothing ever goes to the cart. I'll try one more time tomorrow and if it doesn't work, I'll wash my hands of this company forever.
Hopefully, your situation has been rectified. Please shoot me an email with your information (website account), and I will see what we can do. Also, shoot me an email if there are any problems.
Cooked Chesnuts:
Sorry your experience was not so good. Please send me a PM with your account information - and hopefully I can look into the problem (and help you out).
the only problem i had was that i ordered a foil mayael for my EDH deck and they emailed me the next day saying they didnt have it anymore and put the cash back on my visa giftcard, which at that point i would have had to pay shipping again and not had enough to buy anything
but all around that is just bad luck lol.
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top 100 SCG Sacramento
1st place GPT Seattle
1st place GPT Anaheim
I only have one problem with these guys, and that is that the cards are not always NM...
I ordered some cards amongst which were 2 fetches, I added a note and told them to make sure at least the fetches were in NM condition. Low and behold one of the fetches which arrives has scratches on it and whitened edges.
Hopefully, your situation has been rectified. Please shoot me an email with your information (website account), and I will see what we can do. Also, shoot me an email if there are any problems.
I was able to complete the order via my laptop (maybe my PC was just lagging or something). I'll let you know when I receive. I'll be glad when I receive the cards and can close this. Thanks for your concern.
Edit: I received the order yesterday. It was shipped out quickly and I received all the cards I ordered. One had minor play on it. I'm happy with the order. Now that I know how the system works, I may possibly consider it in the future, but the fact that you can't use credit from selling cards to purchase cards is a real deterrent.
You can most certainly use credit when selling cards - we actually give 10% more in trade. As I said, there must have been some large level of confusion on both ends with your order. Shoot me your account information over - and I will have it taken care of.
Nothing but positive experiences with Troll and Toad.
They're very price-competitive both when buying from and selling to them (except on buying lowend commons/uncommons from them)
Always on my list of stores to consider.
I admit I'm not super-strict about condition, but I don't recall huge problems in that area either.
I've made large buylist deals (whether in terms of dollar value or number of cards), and those have gone smoothly especially considering the hassle in arranging such deals.
Resolution: After reviewing my situation (see previous posts), DanAtog decided to give me $25 in store credit. I am happy with the resolution and have already spent that, plus more on my second purchase. It's good to know there's a company that cares about their customers.
Do be honest, I find Troll quite overpriced and, though they pay top dollar for the cards they are buying, they only buy very specific cards. I buy and sell collections, and I can't even use troll's prices because only half of the cards are actually being bought. Also, poor inventory on sexy cards like Judge foils. (backing up my price claim: I was trying to get some Rav lands, and my order for three lands and a few other cards ended up as $40 shipped on star city. The three lands on troll were $45...)
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Stop wasting your time here and come to a forum that actually fosters intelligent discussion: Fires Rf Salvation
At GP Columbus, they were paying $0.14 per bulk rare. That is high for an event.
And to top it off, they were accepting ANY rare, even Japanese/Chinese. That's unheard of.
I had an unfortunate situation one time where a mail carrier stole my mail. My order from troll and toad worth $60 was in that delivery. I was told the post office would do nothing about it. I contacted Troll and Toad and they got in contact with the USPS and they had told them the same thing. Troll and Toad had confirmation on the package and the package said it was delivered to my house. They were in the free and clear they didn't have to do anything. However They gave me 20 dollars in store credit so I could replace my order. They also Didn't send 3 Leylines to me recently that I had ordered. They then with just an E-mail, responded by sending me my cards. They are the best Online store IMHO.
Im just looking for some constructive critiscism for my deck. I've been wanting to get into competetive play lately so i need help figuring out if my deck is good enough to play at FNM.
I've had a couple issues with them forgetting a card in my order.
I ordered a TON from them last summer and out of my dozen+ orders, there was one time they forgot a filterland I had ordered so I gave them a call and they sent it on my way, free shipping, no questions asked.
But then my very last order of that summer was a huge one with a few dozen promo cards and I got them, put them in my binder and then went off to college and I don't play at all at college. So the beginning of this summer, I went on Troll and Toad and it said I could review my last order so I did just to remind myself what I had bought from them and it said I had purchased a judge promo Goblin Piledriver in that promo order but I never recalled getting one from them and there wasn't one in my binder which hadn't been touched in 9 months. I gave them a call and they said they (understandbly) couldn't verify their inventory from that long ago so there was nothing they would do.
So really, the second mishap was my fault but the thing to take away from this is that DOUBLE CHECK your orders once you receive them since they seem to forget cards fairly regularly.
Also a bad idea is to roast people for their opinion of the appropriateness of the post in question when your entire defense is based on your opinion of the appropriateness of the post.
Yes, their $0.145 per bulk rare is great, the best I see in that regard right now. I often get rid of the worst of my new-set chaff in that manner.
I don't think I've had any store miss a card on a singles order, and even if that's happened, only once or twice in all the times I've placed such orders.
Quote from Jace The Mind Sculptor »
though they pay top dollar for the cards they are buying, they only buy very specific cards.
Well yes, but I'm glad to use them for those specific cards, and work with other buylists on the others.
However, their 20-copies-per-card buylist limit becomes relevant (and somewhat annoying) with regards to the few commons and uncommons they *do* take.
I bought a complete set of mirrodin from them. The oblivion stone was slightly played. I can attach scan if need be. Set was complete, and the cards did arrive though.
I've sold to them a few times and bought from them once or twice. Never had any issues. I just got a great deal on some DotP decks that arrived quickly and without any issues.
I've had good dealings with them primarily at Origins and Gen Con over the years. Sold 38,000+ bulk commons/uncommons to them at Gen Con this year and was very happy with the transactions (over two days). Just spent the last two dollar bill from them this morning.
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I had amnesia once, or maybe twice. I don't remember.
I've place multiple orders with these guys the last few months and have been very impressed. Cheap shipping (99 cents to Canada) and very reasonable prices. These guys are good.
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Power 9 Pro - A Magic Company by Magic players for Magic Players. Come check out the Dragon's Egg, the latest in deck storage technology.
I've place multiple orders with these guys the last few months and have been very impressed. Cheap shipping (99 cents to Canada) and very reasonable prices. These guys are good.
Is there a minimum order to get 99 cent shipping to canada? I had a 27$ order in my cart but the shipping was listed at 33$ :\
NOTE: There is NO way to purchase cards with credit from cards you send in. They will pay you and you must then purchase the cards causing extra paypal fees (I can't understand why they would do this). This was confirmed by the the e-mail I received today.
In the end, if they had just told me this at the beginning, or anytime along the way, I wouldn't be fuming.
Update: I'm currently trying to purchase the cards I wanted and I'm not sure if their site down or I've been blocked, but everytime I click on a card to "add to cart" it shows the cart icon updating and then nothing ever goes to the cart. I'll try one more time tomorrow and if it doesn't work, I'll wash my hands of this company forever.
*Mayreturn*
I have some EDH cards and rare Magic basic lands (APAC, EURO, ARENA, etc) so message me if you're looking.
Number of members banned after I posted a BTR: 7
Looking for honest buyers, sellers, and traders.
Hopefully, your situation has been rectified. Please shoot me an email with your information (website account), and I will see what we can do. Also, shoot me an email if there are any problems.
Cooked Chesnuts:
Sorry your experience was not so good. Please send me a PM with your account information - and hopefully I can look into the problem (and help you out).
-fast shipping
-cheap prices
the only problem i had was that i ordered a foil mayael for my EDH deck and they emailed me the next day saying they didnt have it anymore and put the cash back on my visa giftcard, which at that point i would have had to pay shipping again and not had enough to buy anything
but all around that is just bad luck lol.
1st place GPT Seattle
1st place GPT Anaheim
I ordered some cards amongst which were 2 fetches, I added a note and told them to make sure at least the fetches were in NM condition. Low and behold one of the fetches which arrives has scratches on it and whitened edges.
EDH
U Azami, Lady of Scrolls
GBGlissa, the Traitor
Modern
X Affinity
EDH
BUGTasigur, the Golden Fang (French 1v1)
Modern
RWG Burn
I was able to complete the order via my laptop (maybe my PC was just lagging or something). I'll let you know when I receive. I'll be glad when I receive the cards and can close this. Thanks for your concern.
Edit: I received the order yesterday. It was shipped out quickly and I received all the cards I ordered. One had minor play on it. I'm happy with the order. Now that I know how the system works, I may possibly consider it in the future, but the fact that you can't use credit from selling cards to purchase cards is a real deterrent.
*Mayreturn*
I have some EDH cards and rare Magic basic lands (APAC, EURO, ARENA, etc) so message me if you're looking.
Number of members banned after I posted a BTR: 7
Looking for honest buyers, sellers, and traders.
You can most certainly use credit when selling cards - we actually give 10% more in trade. As I said, there must have been some large level of confusion on both ends with your order. Shoot me your account information over - and I will have it taken care of.
Thanks again,
Dan
They're very price-competitive both when buying from and selling to them (except on buying lowend commons/uncommons from them)
Always on my list of stores to consider.
I admit I'm not super-strict about condition, but I don't recall huge problems in that area either.
I've made large buylist deals (whether in terms of dollar value or number of cards), and those have gone smoothly especially considering the hassle in arranging such deals.
Vintage: Dredge | Legacy: Burn, Goblins, Soldier | Standard: Mono-Red Aggro
Commander: Nicol Bolas, Sliver Overlord, Rafiq
Casual: Selesnya Saproling Smackdown, Izzet Labs, Rebel
Played since June 2004, mostly inactive June 2011 to March 2018
Other usernames include AlanFromRochester, homerthebeerbaron
MTG checklists from Alpha to Ravnica Allegiance - https://www.mtgsalvation.com/forums/magic-fundamentals/other-magic-products/third-party-products/805324-checklists-for-everything-from-alpha-to-ravnica
*Mayreturn*
I have some EDH cards and rare Magic basic lands (APAC, EURO, ARENA, etc) so message me if you're looking.
Number of members banned after I posted a BTR: 7
Looking for honest buyers, sellers, and traders.
And to top it off, they were accepting ANY rare, even Japanese/Chinese. That's unheard of.
Thanks to Sgt. Chubbz!
Standard
RRDWR
RG Valakut Titan Ramp GR
I ordered a TON from them last summer and out of my dozen+ orders, there was one time they forgot a filterland I had ordered so I gave them a call and they sent it on my way, free shipping, no questions asked.
But then my very last order of that summer was a huge one with a few dozen promo cards and I got them, put them in my binder and then went off to college and I don't play at all at college. So the beginning of this summer, I went on Troll and Toad and it said I could review my last order so I did just to remind myself what I had bought from them and it said I had purchased a judge promo Goblin Piledriver in that promo order but I never recalled getting one from them and there wasn't one in my binder which hadn't been touched in 9 months. I gave them a call and they said they (understandbly) couldn't verify their inventory from that long ago so there was nothing they would do.
So really, the second mishap was my fault but the thing to take away from this is that DOUBLE CHECK your orders once you receive them since they seem to forget cards fairly regularly.
I would think this to be good advice in general.
I don't think I've had any store miss a card on a singles order, and even if that's happened, only once or twice in all the times I've placed such orders.
Well yes, but I'm glad to use them for those specific cards, and work with other buylists on the others.
However, their 20-copies-per-card buylist limit becomes relevant (and somewhat annoying) with regards to the few commons and uncommons they *do* take.
Vintage: Dredge | Legacy: Burn, Goblins, Soldier | Standard: Mono-Red Aggro
Commander: Nicol Bolas, Sliver Overlord, Rafiq
Casual: Selesnya Saproling Smackdown, Izzet Labs, Rebel
Played since June 2004, mostly inactive June 2011 to March 2018
Other usernames include AlanFromRochester, homerthebeerbaron
MTG checklists from Alpha to Ravnica Allegiance - https://www.mtgsalvation.com/forums/magic-fundamentals/other-magic-products/third-party-products/805324-checklists-for-everything-from-alpha-to-ravnica
Legacy:WUBG Jace Rock
Trade thread
Sig by: heroes of the plane studios
Website was down for a couple of days for routine maintainence. However, it has returned and is fully working again.
Is there a minimum order to get 99 cent shipping to canada? I had a 27$ order in my cart but the shipping was listed at 33$ :\
I was wondering, DanAtog, what's the difference between the 99 cent shipping and the First Class that costs around $6?