You may never need any help at all, but if anything critical crops up – maybe an issue which might cause a problem with renewal – it's important that your provider is on hand to ably assist.
I remember well the situation when the domain registrar simply blocked my domain name immediately after the complaint was received. Even without understanding anything. Since then I have been using another Pananames registrar. When my registrar received complaints, he contacted me, warned me and gave advice on how to eliminate the reasons that led to the complaint, and did not block the domain name.