After the update/downtime a couple of days ago, I cannot log on to either client. I cannot create a wizards account because of a defective EULA check box that pops a blank window. Therefore I cannot even submit a help ticket. The knowledge base is rudimentary at best. The phone banks are closed even though the time they say that they are open is now. You cannot even get an email address to use without the account that I cannot create.
Before the update the beta worked. After the update, I installed the original client and it worked, until I uninstalled it to reinstall the Beta.
Beta Client: "MainNavigation Stopped Working"
The shortcut pops the slash screen and it errors out.
Tried reinstalling, tried installing .net 4.5.1, tried both again. (Multiple reboots to check installs)
Client: "Connecting" then "disconnected"
Client checks versions, loads to log on, click connect, "disconnected" after trying to log in. Have broadband 5mbps with no other internet accessing programs running.
Tried reinstalling, tried deleting the .txt files suggested online. (Multiple reboots to check installs)
I have an order from MTGO Academy that I am supposed to be picking up. This is crazy; no path to customer service.
Can anyone assist me with this problem? I am losing my mind
But, as I cannot create a wizards account, I cannot participate in the discussion and nothing concrete has been posted publicly. I work in IT; Windows 7 migration technician. This agitates me to no end. I have to add to knowledge bases at work and the WotC knowledge base is... thin.
After the update/downtime a couple of days ago, I cannot log on to either client. I cannot create a wizards account because of a defective EULA check box that pops a blank window. Therefore I cannot even submit a help ticket. The knowledge base is rudimentary at best. The phone banks are closed even though the time they say that they are open is now. You cannot even get an email address to use without the account that I cannot create.
Before the update the beta worked. After the update, I installed the original client and it worked, until I uninstalled it to reinstall the Beta.
Beta Client: "MainNavigation Stopped Working"
The shortcut pops the slash screen and it errors out.
Tried reinstalling, tried installing .net 4.5.1, tried both again. (Multiple reboots to check installs)
Client: "Connecting" then "disconnected"
Client checks versions, loads to log on, click connect, "disconnected" after trying to log in. Have broadband 5mbps with no other internet accessing programs running.
Tried reinstalling, tried deleting the .txt files suggested online. (Multiple reboots to check installs)
I have an order from MTGO Academy that I am supposed to be picking up. This is crazy; no path to customer service.
Can anyone assist me with this problem? I am losing my mind
AutoMANIC
Oh Magic Online, you never stop being you...
I was just using the Gatherer to brew a deck last night
http://community.wizards.com/forum/magic-online-bugs-and-technical-issues/threads/4051841
But, as I cannot create a wizards account, I cannot participate in the discussion and nothing concrete has been posted publicly. I work in IT; Windows 7 migration technician. This agitates me to no end. I have to add to knowledge bases at work and the WotC knowledge base is... thin.
89.2mb new client got pushed out for me today. "Required update" Problems immediately resolved.